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Our capabilities

Contact us now and let's make your brand the authority of your industry and attract the most desired clients. 

Frequently asked questions

Still have questions? We're here to help!

  • What is branding and why is it important for my business?
    Branding is the process of creating a unique identity for your business, including logos, colors, fonts, and messaging that reflect your values and appeal to your audience. At Neon Lizard Creative (NLC), we believe strong branding builds trust, differentiates you from competitors, and fosters customer loyalty.
  • How does NLC approach logo design?
    We offer up to 10+ logo options for you to choose from, ensuring you have a variety of directions to explore. This makes your final decision more decisive, as every option is viable and tailored to your brand's vision.
  • What is a brand board, and how many do you provide?
    A brand board is a visual guide that includes color palettes, typography, imagery styles, and mood elements. NLC provides 3 brand boards for style choices, allowing you to select the one that best aligns with your identity.
  • How long does a typical branding project take?
    Most branding projects at NLC are completed within 30-60 days, assuming you're responsive with feedback and edits are minimal. We prioritize efficiency while delivering high-quality results.
  • What is the process for starting a branding project with NLC?
    We start with a meeting to understand your needs, then provide a Statement of Work (SOW). Once signed, you'll receive an invoice for prepayment, and work begins immediately after payment.
  • Do you have specialists in logo and identity design?
    Yes, our team includes specialists in logo identity with over 100 years of collective experience and 40+ industry awards, ensuring expert craftsmanship for your brand.
  • What if I'm not satisfied with the branding designs?
    We work hard to exceed your expectations, but if we can't satisfy you, we'll refund your money. Our "giddy client satisfaction" focus means we're committed to delighting you.
  • Who owns the final branding assets?
    You own everything we create—no IP ransom here. We provide all raw art files in a client Dropbox folder for easy access and full control.
  • How does NLC ensure transparency in branding projects?
    We use Asana as our communication portal, where you have interactive access to live project updates, timelines, and insights, with no surprise fees or markups.
  • What makes NLC different from larger agencies for branding?
    We offer boutique service with big agency design quality, providing top-tier expertise at a lower cost, true partnership, and innovative solutions tailored to your needs.
  • Can I request revisions during the branding process?
    Yes, limited revisions are part of our process. We encourage feedback to refine designs, and with minimal edits, we keep projects on track for quick turnaround.
  • Do you provide branding for specific industries?
    Absolutely—our specialists have 30+ years of experience across various industries, allowing us to create customized branding that resonates with your target market.
  • What is included in a full branding package?
    Typically, it includes logo designs (up to 10+ options), 3 brand boards, color palettes, typography guidelines, and all raw files delivered via Dropbox. We also have special packages that also include social headers, templates and business essentials for one flat price.
  • How do you incorporate client input into branding?
    We act as true advocates, listening carefully to your ideas and working with you as partners to ensure your vision is fully realized.
  • Are your branding services scalable for growing businesses?
    Yes, we offer innovative and scalable solutions that adapt to your growth, whether you're starting small or expanding rapidly.
  • What awards has NLC won for branding work?
    Our team has earned 40+ industry awards, including the National Excellence Award and recognition as one of the Top Agencies in Minnesota by the Minneapolis Business Journal.
  • Why choose NLC over freelancers for identity design?
    We combine the personal touch of a boutique service with award-winning expertise, offering more value through our "baker's dozen" approach—going above and beyond the industry standards of delivery. Our extensive design and production experience enables us to predict future needs and design proactively to repurpose design and extend your budget. All files are thoroughly and correctly generated for intended use.
  • What social media services does NLC offer?
    We provide comprehensive social media management, including content creation, strategy development, and Evergreen Social Campaigns for ongoing engagement without constant updates. We can help with FB ads but will refer you to our strategic partners for Google ads and other PPC options.
  • How does NLC handle web design projects?
    Our web design specialty is through the platform "Wix," which focuses on user-friendly, scalable sites with innovative features like pre-blogging, animation, and more for easy content management, all tailored to your brand. We also work in Wordpress.
  • What is the turnaround time for social media campaigns?
    Most projects are completed in 30-60 days with responsive client input and minimal edits, allowing us to deliver high-impact results efficiently.
  • Do you have social media specialists on your team?
    Yes, our specialists in social media bring award-winning experience and industry-specific knowledge to create strategies that drive real results.
  • What is the payment process for web design services?
    After an initial meeting, we send a Statement of Work for signing, followed by a prepay invoice. Work starts once payment is received.
  • How do you ensure client satisfaction in social media projects?
    We're obsessed with "giddy client satisfaction." If we can't delight you, we'll refund your money and go above and beyond to exceed expectations.
  • Who owns the web design files and social content?
    You own it all. We deliver raw files and assets via a Dropbox folder, giving you full access and control without any restrictions.
  • What tools do you use for project communication in web design?
    We use Asana for interactive access, where you can track progress, provide feedback, and view live data in a transparent manner.
  • How does NLC stand out in social media marketing?
    As a one-stop-shop, we offer boutique service with big agency quality, true partnership, and no markups on third-party tools or ads. Our design is unique and custom to your company's brand and messaging. You see designs prior to publication and have ability to edit written content through our proofing process.
  • Can I get multiple design options for my website?
    Yes, similar to our branding, we can provide a variety of rough mockups, leading to firmer decisions and repeat clients. Multiple options are an additional fee; we would strongly suggest Brand Board development to avoid those fees, as that process will determine the website look and feel.
  • Can I get multiple design options for my website?
    Yes, similar to our branding, we can provide a variety of rough mockups, leading to firmer decisions and repeat clients. Multiple options are an additional fee; we would strongly suggest Brand Board development to avoid those fees, as that process will determine the website look and feel.
  • What if I need revisions for my social media strategy?
    Revisions are encouraged and included prior to publication, with our team advocating for your vision to ensure the final product aligns perfectly.
  • Do you offer web design for e-commerce sites?
    Absolutely—our scalable solutions include e-commerce integration with Wix, adapting to your business needs.
  • How transparent is the web design process at NLC?
    Full transparency: No surprise fees, access to project portals, and clarity on all costs, including no markups on vendors. As a Wix partner, much of what other companies charge for additional website functionality is included in our fee.
  • What awards has NLC received for web and social work?
    With 40+ awards and over 100 years of experience, we've recently been honored with the National Excellence Award and Top Agency listing by the Minnesota Business Journal. Other awards have included international awards, Ad Club awards, and many more.
  • Why partner with NLC for social media over larger agencies?
    We provide high-caliber results at lower costs, focusing on long-lasting relationships and innovative tools like Evergreen Campaigns.
  • Do you manage social media ad campaigns?
    Yes, we handle everything from concept to execution, connecting you with experts if needed, all under our one-stop-shop model.
  • How do you incorporate client feedback in web design?
    We listen carefully and work as true partners, ensuring your ideas are integrated for a site that truly represents your brand.
  • What print services does NLC offer?
    We handle a wide range, from business cards and catalogs to large-format items like banners, signage, and vehicle wraps, all with expert design.
  • How does NLC manage large-format projects?
    Our specialists in large-format printing ensure high-quality execution, managing print procurement without any markups on third-party vendors.
  • What is the typical timeline for print projects?
    Projects are usually turned around in 30-60 days, depending on client responsiveness, the extent of edits required, and printer requirements.
  • Do you have experts in print and large-format design?
    Yes, our team includes specialists with industry-specific experience, backed by 40+ awards and over 100 years of collective expertise.
  • What is the process to start a print project?
    We meet to discuss needs, provide a signed Statement of Work, issue a prepay invoice, and begin work upon payment.
  • What if I'm unhappy with the print designs?
    We strive for over-generous service and giddy satisfaction—if we can't meet your needs, we'll refund your investment.
  • Who owns the print design files?
    You do. All raw art files are provided in a Dropbox folder for your unrestricted access and ownership.
  • How do you communicate during large-format projects?
    Through Asana, our interactive portal, you can access live updates, timelines, and collaborate seamlessly.
  • What sets NLC apart in print marketing?
    We offer boutique quality at affordable prices, true advocacy, and no vendor markups, making us a transparent one-stop-shop.
  • Can I choose from multiple print design options?
    Absolutely—on SOW request, we can design multiple options so you can select the best, leading to confident decisions. We would strongly advise doing Brand Boards to avoid those extra fees and create a visual style that carries through your company.
  • Do you handle print procurement and production?
    Yes, we manage it all without markups, ensuring lower external costs and seamless execution from design to delivery.
  • Are revisions included in print projects?
    Yes, we welcome feedback and incorporate it as part of our partnership approach to refine your vision. Once a design is approved for print, no more revisions can be made.
  • What large-format items can NLC design?
    We specialize in banners, billboards, trade show displays, and more, scalable to your marketing needs.
  • How transparent are your print costs?
    Completely—what you see is what you get, with no hidden fees and full portal access to project details.
  • What recognition has NLC earned for print work?
    Our senior designers have won 40+ awards, including national honors and top agency rankings in Minnesota. One notable was an International Design Excellence award for a brochure layout for Eastman Chemical.
  • Why choose NLC over freelancers for large-format?
    We deliver incredible value with our "baker's dozen" generosity, going beyond the minimum for superior results.
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